Refund Policy
At Diet Crafted, we strive to provide our customers with the highest quality products and services to support your weight loss journey. However, we understand that circumstances may arise that lead you to reconsider your purchase.
Eligibility for Refunds
To be eligible for a refund, please note the following conditions:
- Refund requests must be made within 30 days of your purchase date.
- Products must be unopened and in their original packaging.
- Digital products, such as eBooks or online programs, are non-refundable once accessed.
How to Request a Refund
If you believe you are eligible for a refund, please follow these steps:
- Email us at [email protected] with your order number and reason for the refund request.
- Include any relevant details or evidence to support your request, such as photographs of the unopened product.
Processing Your Refund
Once your refund request is received and reviewed, we will notify you by email about the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days, depending on your card issuer’s policies.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please email us at [email protected] for further instructions.
Thank You for Choosing Diet Crafted
We appreciate your trust in us as you embark on your health journey. If you have any questions regarding our refund policy, please feel free to reach out to our support team. We are here to help!